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FAQ

FAQ

Here at Ladies In The Field, we want to make your buying experience as quick and easy as possible. As Ladies in the field ourselves, we understand the struggles of finding ladies clothing for field sports and we want to be able to provide you with not only a shop to find everything you need in one place, but also a sense of community, where we can share our enjoyment.

What do I do if I am not happy with my order?

Happiness with your purchase is important to us. If something isn’t right and you aren’t 100% happy with your purchase, please contact us on hello@ladiesinthefield.co.uk and we will do our best to help you. We offer a no questions asked 14day return policy and will happily exchange or refund a purchase that doesn’t quite meet your requirements. Please view our returns policy here.

How quickly will I receive my order?

Once your order is placed, you will receive confirmation that your order has been received, followed by a notification when your order is dispatched. Please allow up 7-14 working days for delivery.

Why should I buy from you and not direct from the suppliers?

We have a wealth of knowledge in the best products for females who want to get their hands dirty,  work in the field and know that their clothing will not let them down. You will find everything you need on this site for the serious females who love country sports and pursuits just as much as what we do. We live, work and breathe this clothing and if we don’t have it, please get in touch and we will do our best to source it for you.

What should I do if I receive my item and it is faulty / incorrect?

In the event that this happens, please get in touch with us within 7 days of receiving your items so we can rectify the issue. We hold some stock where we can quality check before sending, however some of our items will be shipped directly from the supplier/distributer and we cannot quality check them. Please let us know if you are not happy with the condition your item(s) have been received.

Can you order items for me from certain brands if you don’t currently stock them?

We can certainly try our best. Please get in touch with us if there is something you are looking for that we don’t have. If we can’t get it, we will happily point you in the direction of someone that can.

Item you want not on here? Please contact us, we may be able to order it from our suppliers for you.